Provide customer service expertise for the most cost effective repair after warranty and extended coverage period in additon to adjudication of repair claims.
Central Policy provides factory-based after-the-sale marketing support to the North America repair channel which includes Distributors, Authorized Dealers and Fleet customers.
Candidates should possess an overall technical understanding of Cummins products and services along with the following, but not limited to: Product knowledge (engines, sub-systems, applications, tools), engine troubleshooting and diagnostics, problem solving and crisis management, knowledge of warranty process and distribution network, computer skills (IMS, Excel/Word/PP).
Dan McAleavey Aerotek Inc. 8555 N. River Road, Suite 250 Indianapolis, IN 46240 317-705-3974 Fax: 317-705-1051 www.aerotek.com NOTE: It is important to let the organization know that you saw their opportunity on the webpage of the Hamilton Campus, Miami University.